I cancelled the service.ġ9 Jan 22 I called to request/receive email and cancel label from Baya. She stated I will receive an email & label soon. I told her to cancel service and refund my money. I inquired why because the appt was at 9:00-12am informed technician arrived 8am and he was not able to return at the appt time because he deleted my invoice call from his list so I would have to reschedule again. We set the appt for 6 Jan 22 12:30-5:00pm.Ħ Jan 22 I received a call from Brinks stating due to snow weather they cancelled & reschedule to 18 Jan 22 9:00-12amġ8 Jan 22 I received a phone call from POC Ty at at 8:15 stating rescheduling. On 31 Dec 21 No one arrived – I called Brinks they stated they did not set appt, no record of appt & I had to request another appt. I never opened the box I left the box alone until installation. I received a phone call concerning appointment for installation – set appointment (appt) date to 31Dec 21 11 am – 4:00pm Below list the conversations and actions of my dilemma with Brink’s Home Security System.ġst spoke with Rebecca - Customer Service Brinks on called for service stated $620 & 3 months freeĢ3 Dec 21 I called back with gentleman and ordered service & paid in full with Wells Fargo Account
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